About Me

• Expected Salary (PHP/mo): 30000 ≈ $2.99/hr USD (approx.)
• Employment Hours Wanted: full-time
• English Level: Fluent English (self-rated)

Profile Summary

I have over three years of experience in the BPO industry working for Concentrix and Teleperformance. In these roles, I used CRM databases and multitasking computer systems to help international clients. I planned and booked custom cruise vacations, managed reservation timelines, and handled travel refunds. I also worked on financial accounts, where I checked account histories for fraud and helped customers file official dispute claims.Because of this experience, I am great at customer support, travel booking, and solving complex problems. My background in education makes me an excellent listener, patient, and a clear communicator. I am a great employee because I stay calm under pressure, learn computer tools quickly, and always focus on details to meet my work targets.