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Aldhen Joy Pacio Customer Service Virtual Assistant

Customer Care Representative

About Me

CategoryCustomer Service & Chat Support
  • Expected Salary (PHP/mo): 35000 ≈ $3.49/hr USD (approx.)
  • Employment Hours Wanted: either
  • English Level: Fluent English (self-rated)

Profile Summary

I have around five to six years of professional experience in healthcare support, customer service, and administrative-related roles. Throughout my career, I’ve worked as a Medical Reviewer Associate, Customer Care Representative, Customer Care Consultant, and Senior Reference Fail Maintainer Associate. I have experience using Microsoft tools and Google such as MS Word, MS Teams, Outlook, Excel, Gmail, Google Drive, and Gmeet. I am also using Canva for basic photo editing. Through these roles, I developed strong communication, attention to detail, organization, problem-solving, and customer service skills. I consider myself a patient, detail-oriented, adaptable, and eager-to-learn person.