
I worked at a call center taking orders and tracking shipments. I also did customer service and retention for several companies, handling inbound calls, addressing their concerns, and providing solutions to their needs. I did appointment setting for a real estate company that does outbound calls asking if they need to purchase, buy, or sell a property, and set up an appointment with our real estate agents. I also served as a trade director for a trading company, handling email and outbound calls. I also do email blasts using Constant Contact and Jotform. I also manage Google My Business. We use RingCentral for calls. For real estate, we use Zillow, Optcity, and Redfin, and other CRMs.
I am reliable, detail-oriented, learn quickly, and complete tasks by the end of the day.