
I have 14 years of BPO and enterprise operations experience involving order processing, customer and product data management, contract administration, Cisco hardware and software warranty and licensing, reporting, and team leadership. I have processed high-volume transactions, reviewed and validated data, resolved discrepancies, maintained records, and handled time-sensitive requirements. I have used Microsoft Excel and Microsoft Office extensively, along with CRM platforms, SharePoint, ticketing systems, and other enterprise tools.
I am good at data management, reporting, documentation, order processing, and maintaining accuracy in high-volume work. I am particularly strong in Microsoft Excel, organization, attention to detail, identifying discrepancies, following processes, and analyzing information to solve problems. My background in Applied Mathematics and law school has also strengthened my analytical, research, and critical-thinking skills.
I am reliable, detail-oriented, organized, accurate, and adaptable. I take responsibility for my work, follow established procedures, and make sure tasks are completed correctly and on time. I am also comfortable handling pressure and time-sensitive workloads, learning new systems, and working independently while maintaining a high standard of quality.