About Me

• Expected Salary (PHP/mo): 67000 ≈ $6.68/hr USD (approx.)
• Employment Hours Wanted: full-time
• Internet Speed (Mbps): 296 Mbps down/ 460 Mbps up ✓ verified
• English Level: Very Good English (self-rated)
• Tools & Software: SalesForce HubSpot Zendesk Jira Confluence Microsoft 365 Suite Twilio Case Studio LiveEngage MyHub Canva ChatGPT

Profile Summary

I have 8 years of experience in customer service/technical support, in-person and outbound sales, order fulfillment, escalations department, where I handled sales quotas, customer inquiries, resolved complaints, and ensured a positive customer experience.
Over the past years, I’ve worked with different BPO’s gaining valuable skills and expertise and I am here to help the company achieve it’s goals and targets.
I’ve spent my career sharpening my skills in Customer Service and Operational Support, with a focus on delivering smooth, high-quality customer experiences. I take pride in being an empathetic communicator, a reliable problem-solver, and calm under pressure. I’d love the opportunity to bring that same dedication and value to the company.

Tools I have used from my work experience:
SalesForce
HubSpot
Zendesk
Jira
Confluence
Microsoft 365 Suite
Twilio
Case Studio
LiveEngage
MyHub
Canva
ChatGPT