About Me

• ✓ Artificial Intelligence Verified — completed the StaffCastle artificial intelligence training; work reviewed by me
• Expected Salary (PHP/mo): 65000 ≈ $6.48/hr USD (approx.)
• Employment Hours Wanted: full-time
• English Level: Fluent English (self-rated)

Profile Summary

I have over 10 years of experience in customer service, travel operations, sales, and team leadership, along with experience as a Virtual Assistant and Medical VA. My experience includes handling customer inquiries, travel reservations, appointment scheduling, outbound calls, lead follow-ups, data entry, email and chat support, customer escalations, and administrative tasks. I am skilled in customer service, communication, CRM management, scheduling, sales support, problem-solving, time management, and attention to detail. I am familiar with Microsoft Office, Google Workspace, CRM and ticketing systems, EMR/EHR systems, Athenahealth, email and chat platforms, and online trackers. I am a reliable and punctual employee who follows instructions carefully, takes responsibility for my work, and makes sure tasks are completed accurately and on time. I communicate clearly, work well independently or with a team, and remain professional even in complicated or challenging situations. I am also eager to learn new tools and processes, open to feedback, and willing to adapt to new responsibilities and work environments.