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Zandro Mercado Sultan Customer Service Virtual Assistant

Virtual Medical Assistant | Customer Service Repre…

About Me

CategoryCustomer Service & Chat Support
  • Expected Salary (PHP/mo): 35000 ≈ $3.49/hr USD (approx.)
  • Employment Hours Wanted: full-time
  • English Level: Fluent English (self-rated)

Profile Summary

I have over 10 years of customer service experience, primarily supporting U.S. healthcare accounts. I’ve handled patient support, billing, medical records, administrative tasks, and care coordination. I’m also experienced with email, CRM systems, Excel, Google Sheets, and other healthcare platforms.
I’m good at communicating with people, staying organized, solving problems, and handling tasks accurately. I’m also comfortable following SOPs, managing multiple priorities, and working independently in a remote environment.
I’m dependable, detail-oriented, accountable, and willing to learn. I take ownership of my work, communicate clearly, and always try to deliver quality results while being respectful and easy to work with.