About Me

• Expected Salary (PHP/mo): 60000 ≈ $5.98/hr USD (approx.)
• Employment Hours Wanted: either
• English Level: Fluent English (self-rated)

Profile Summary

1. What work have you done?
10+ years of experience in customer service, sales, and administrative support
Handled phone calls, emails, live chats, and customer follow-ups
Assisted U.S. customers with inquiries, account concerns, payments, and requests
Managed sales, lead follow-ups, and customer relationships
Performed data entry, order processing, record keeping, and administrative tasks
Worked with CRM and customer support platforms
Used tools such as Zendesk, Help Scout, Tidio, Zoho, HubSpot, Shopify, Google Workspace, and Excel/Google Sheets
2. What are you good at?
Customer service and communication
Sales and follow-ups
Handling customer concerns professionally
Data entry and maintaining accurate records
Multitasking and managing priorities
Problem-solving
Working independently and as part of a team
Learning new tools and processes quickly
3. What specific traits make you a good employee?
Reliable: I take my responsibilities seriously and make sure my work is completed properly.
Punctual: I respect work schedules and make it a priority to be on time.
Responsible: I follow instructions carefully and make sure I understand what is expected of me.
Eager to learn: I am open to feedback and willing to learn new tools, systems, and processes.
Detail-oriented: I double-check my work to avoid mistakes.
Hardworking: I stay focused and do my best to meet goals and deadlines.
Flexible: I can adapt to changes and handle new tasks when needed.