About Me

• Expected Salary (PHP/mo): 35000 ≈ $3.49/hr USD (approx.)
• Employment Hours Wanted: full-time
• English Level: Fluent English (self-rated)

Profile Summary

I have over 6 years of customer service experience in BPO and remote work environments, handling both voice and non-voice accounts through phone, email, and chat. I have experience in customer service, sales, outbound calling, appointment setting, and handling customer concerns across different industries, including telecommunications, travel, healthcare, and sales. I am comfortable using CRM systems, Vicidial, GoHighLevel, email and chat platforms, and Microsoft Office. I am a reliable and responsible employee who values punctuality, follows instructions carefully, and takes my responsibilities seriously. I am also a fast learner who is willing to adapt to new tools, processes, and tasks. I take feedback positively, work well independently or with a team, and always aim to complete my work accurately and on time.