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About Me
- ✓ Artificial Intelligence Verified — completed the StaffCastle artificial intelligence training; work reviewed by me
- Expected Salary (PHP/mo): 37000 ≈ $3.69/hr USD (approx.)
- Employment Hours Wanted: either
- Internet Speed (Mbps): 40mbps ✓ verified
- English Level: Fluent English (self-rated)
- Tools & Software: Google Workspace (Gmail, Google Docs, Google Sheets, Google Drive), Microsoft Office (Word and Excel), CRM and customer support systems, Canva, CapCut, Zoom, ChatGPT, and other AI tools for research, drafting emails, creating content, organizing information, and improving productivity. I am also comfortable learning new software and tools as needed.
Profile Summary
I have experience in customer service and sales in the BPO industry, handling customers through chat and email. I have assisted with customer concerns, orders, product recommendations, discounts, and promotions. I am skilled in customer service, data entry, typing, online research, and basic administrative tasks, and I am comfortable using Microsoft Office, Google Workspace, email, and CRM systems. I am reliable, organized, and responsible with my work. I follow instructions carefully, meet deadlines, and always try to be on time. I am also eager to learn, open to feedback, and able to work independently with minimal supervision.
Education
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Cotabato State University
Jun 2010 – Oct 2011
Experience
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sales representative
Nov 2025 – Jan 2026Assisted customers through chat and email, promoted LG appliances, explained product features and promotions, recommended products based on customer needs, handled questions and concerns, processed customer requests, maintained accurate records, and worked toward sales targets while providing excellent customer service.
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telco account
Nov 2023 – May 2024Provided customer service for a telecommunications account through chat and email. Assisted customers with account inquiries, service concerns, and requests, reviewed and updated customer information, documented interactions, resolved issues, and provided accurate information while following company procedures and maintaining excellent customer service.
