
13 years in a BPO industry helped me and mold me to become who I am today. I am grateful to all the companies that hired me to be a vessel of help to multitude of clients. From encoding through inbound/outbound calls, to assist multiple chat in an airline booking reservation, to be a content moderator, to assist high profile clientele and a business woman, I can say that being resilient is one of my best trait. Working onsite helps me to deal different people, develop camaraderie and team work, while I was being one of the Top support when it comes to fulfilling my task as I have high respect in Integrity while working from home. My manager just only gives me a minimal supervision as my willingness and perseverance to learn push me to be independent. I can say that I am also a team player, sharing ideas, plans and solution to make the dream team possible. Booking Tools like CRM, Sales force, Live Person, Amadeus, Aquire booking, Sabre, Expedia Booking website are my basic tools. Where on the other hand, META business tools are the tools I used to review frauds, scams and compromised accounts in Facebook to assist our client protecting their accounts. Therefore, I can say, being responsible and resilience are my basic traits and integrity is my main attitudes towards work. I am confident that the trust you will give me will boost my inner most being to apply these experience and these traits for the job you will give me.
Thank you so much and hope to hear from you very soon.