
My name is Mechile Dayoja and I have a six years experience in Brokerage, an international account where I develop my skills in operational management, administrative skills, communication skills, coaching and feedback, time management and proficiency in tools to manage workflows like Microsoft applications (ppt, words and documents, excel, forms and SharePoint), canva, outlook, zoom and Ms teams. I am result oriented professional and always lead by example. I can work with less supervision and always reliable on task/cadence and prioritization in deadlines. I have no experience in VA but I am trainable and looking forward for a new learning for a career growth.
Handle 5 Team Leaders with 87 associate in the cluster.
Monitor team performance and provide coaching and feedback.
Provide communications with issues and concerns and act as link between management and team members. Handles trainings and development. Handles assigned administrative task like pay dispute, TKS, email response schedules, and shift schedules concern and adjustments. Also, manages scheduling and resource management.