About Me

• Expected Salary (PHP/mo): 45.000 ≈ $0.00/hr USD (approx.)
• Employment Hours Wanted: full-time
• English Level: Fluent English (self-rated)

Profile Summary

Hi, my name is Nancy, and I’m based in Tarlac City, Philippines. I’m a proud mother of one son, and I’ve been working remotely for over two years now.

During this time, I’ve gained solid experience as a Virtual Administrative Assistant, handling tasks such as email management, customer service (doing inbound and out calls), collections follow-ups, and general admin support. I’m comfortable communicating with clients, managing schedules, and ensuring smooth day-to-day operations.

Before transitioning to a work-from-home setup, I worked as a Call Center Agent for more than five years, specializing in customer support. This experience helped me build strong communication skills, patience, and the ability to handle different types of customer concerns professionally.

I decided to move into freelancing to have more flexibility while continuing to grow my career in a remote environment.

I’m also familiar with various tools such as GoHighLevel, Xero, Microsoft Excel, Word, Google Sheets, Notion, ZenMaid, and Salesforce, which I use to stay organized and efficient in my work.

Thank you, and I look forward to the opportunity to work with you.