About Me

• Hours wanted: Part-Time
• English Level: Fluent English (self-rated)

Profile Summary

Work Experience

* Customer Service Representative – BPO
* Handled customer inquiries through chat, email and inbound calls
* Assisted with orders, quotations, production status, and parcel tracking
* Provided accurate information and solutions to customer concerns
* Maintained professional and timely communication
* Virtual Assistant – Healthcare/HR
* Assisted with recruitment and hiring of healthcare professionals
* Updated client and employee profiles and records
* Managed documentation and monitored staff requirements
* Handled emails, phone calls, and administrative tasks
* Coordinated with clients and applicants throughout the hiring process

Skills & Tools

* Customer service and communication
* Email and chat support
* Administrative assistance
* Recruitment and HR support
* Data entry and documentation
* Calendar and task management
* Microsoft Office / Google Workspace
* Email management
* Time management and organization
* Quick learner and adaptable to new tools

Traits Employers Look For

* Reliable and responsible
* Professional and respectful
* Organized and detail-oriented
* Excellent communication skills
* Fast learner
* Adaptable and flexible
* Proactive and resourceful
* Patient and customer-focused
* Can work independently
* Good time management
* Trustworthy and committed
* Willing to learn and improve