
Work Experience: Over 6 years of experience in customer service and international sales support, with additional experience in delivery account support, ESL teaching, restaurant management, retail sales, cash handling, and business operations.
Customer Service Skills: Customer communication, active listening, problem-solving, complaint handling, order and delivery support, sales support, and follow-up.
Administrative Skills: Data entry, documentation, order processing, scheduling, record keeping, email and chat support, and multitasking.
Tools: Microsoft Office, Google Workspace, Canva, WordPress, ClickFunnels, customer service systems, email, chat, and online communication tools.
Work Style: Reliable, responsible, and committed to being punctual and meeting deadlines.
Following Instructions: I listen carefully, follow procedures and directions, and make sure tasks are completed correctly.
Eager to Learn: I am willing to learn new skills, systems, and processes and adapt quickly to new responsibilities.
Teamwork: I work well with others while also being comfortable working independently with minimal supervision.
Professional Attitude: I am hardworking, organized, patient, adaptable, and focused on providing excellent service and achieving team goals.